Carolyn Vernon, Branch Manager

From The Remuera team to the Directors. The Remuera team want to thank their manager Carolyn Vernon for her outstanding leadership during the COVID-19 lockdown period.

“Her tireless commitment meant that we were clearly guided through what was a challenging time for all. Her business acumen coupled with her passion for the team meant that we were well informed and better able to adapt our business processes swiftly in the changing environment. Her passion for the team is evident and we wanted to collectively acknowledge her personal and professional commitment to the Remuera Branch."

– Remuera Team

Having dealt with Carolyn and the sales team, it was an easy choice to re-engage when the time came to hire a Property Manager. Karen and the team quickly found a suitable, qualified tenant.

– Leigh W

Stanley & Barbara Armon, Residential/Rural Sales

Thank you both for all the hard work you put into marketing our property earlier this year, culminating in a successful sale during what has been a very challenging time for real estate. You certainly went the extra mile for us (even delivering water and a power bank for us during Cyclone Gabrielle!), and you were consistently positive and energetic, which we greatly appreciated during a stressful time. Your many years of experience were always evident, and you were always on hand to offer advice. We felt that your marketing campaign for our much-loved home was outstanding, and you were always very generous and patient with your time during many meetings and open homes. We wish you both every success in the future, as your energy and commitment deserve.

- Anna & Eric

The agents we had from Barfoot & Thompson where fantastic. So informative and honest along with years of experience which was a blessing for us due to living in Australia. We were truly thankful for their professionalism and communication throughout the whole process. They understood what we wanted and with such enthusiasm and dedication, they got us a result we never thought possible. We took our property to Auction on their advice and they could not have been more correct with that choice. All and all we had a great experience with Barfoot & Thompson would happily recommend to anyone wanting to sell their property.

– Lynette H

In all our dealings, Stanley and Barbara have offered me the very best of help and support –including giving me a lift to the airport and getting a wheelchair after I had been unexpectedly hospitalised earlier this year.  Just let it be said that this wasn’t the only way they have gone ‘above and beyond’ what I would expect of an agent as well as being such patient, delightful and interesting individuals.

After what has been a very lengthy and frustrating period on the market, the apartment has finally sold – very quickly, admittedly, but it has sold!

 I wouldn’t hesitate for a moment in recommending them to anyone wanting to be able to rely on, and trust, a couple representing professionalism and integrity.  Please pass on a copy of this letter to the Armon’s – although I have regularly expressed my gratitude throughout our dealings!

– Kathy L

Julie Fitzpatrick, Residential Sales

I have known Julie for 10 years. She has sold property to and for me. She is both career and family-oriented and can handle anything. I have no hesitation in saying this - Julie just gets on with things and does the biz.

– Sir Paul

Steve Hood & Jude Barr, Residential Sales

Steve and Jude were professional, honest and the communication was excellent right throughout the selling process of my home. Real estate is a competitive industry and I had a few meetings with different agencies before making the decision who to list my home with. I am certainly pleased I chose Steve Hood and Judith (Jude) Barr. They were professional, honest, friendly, showed interest, and their communication was excellent. I knew exactly what was happening and kept informed throughout the listing process, to the sale on auction day. Steve and Jude made selling my home far less daunting and stressful because of their trust, support and transparency. To any person or persons wanting to find a team of real estate agents to collaborate with – I would not hesitate in recommending Steve and Jude.

– Julia L

Lisa MacQueen & Verena Ryan, Residential Sales

Dream Team! The best way to describe Verena and Lisa! As a team they worked together to provide a bold, polished, and exceptional real estate experience. Lisa was always clear and concise over any paperwork, from initial engagement through to auction day and closure documents, even when we were chasing a CCC for building work. She was always happy to work around my varied and long working hours. Verena has boundless energy and is a visionary when it comes to how to maximise value and market the home. She even had us doing some extra DIY before sale and staging, that really paid off. She has endless contacts which saved me running around and finding people, and it took all the stress away. I would sell any property with these ladies again. Marketing and open homes were all hand led amazingly well and no stress for me. Verena has since been acting as a salesperson helping me find a new property. Full end-to-end service.

– Natasha

I recently sold my house here in Mt Wellington and used the same two B&T agents that I sold my previous house with and through whom I purchased the Mt Wellington house just sold.

They also put in a lot of effort to help us find a house further south, resulting in us purchasing a place in Conifer Grove, but unfortunately it was not on the B&T books.

The agents, Verena Ryan and Lisa MacQueen were professionally outstanding.

There work with us to prepare our house for sale and to also look for our potential next property was such a great experience, again.

We sold by auction, and Murry Smith did an outstanding job, in getting to our reserve, in this declining market, even though we had 6 registered bidders!

– Tony S

Dennis M Dunford, Residential Sales

Dennis has not just been a sales agent to us, but an exceptional guide who understood our requirements and helped us from the very beginning till the end of the home ownership process. His negotiation skills are exceptional, and it helps both buyer and seller in an unbiased manner. Very friendly and approachable in nature. We wholeheartedly thank him for all his support.

- Abi n Arun

Rose Hu, Residential Sales

We used Rose Hu to sell our home in Remuera recently. Rose made the process incredibly easy and took extra steps, like having professional photographs taken, managing the viewing schedule under COVID and accommodating the fact that we were living at the property, and a lot more. Our house sold above our initial expected price. It couldn’t have been a more pleasant experience and all done very quickly. We highly recommend Rose of the Barfoot & Thompson team.

-Shoel P & Chinmayi D

Dermot Kelly, Residential Sales

Dermot was highly professional to deal with, not leaving any stone unturned in the sale process of our property which made for a clean and speedy sale. His communication throughout the process was very thorough so we knew exactly what was going on. We highly recommend Dermot and his team!

– Susan & Eric W

Cici Wang, Residential Sales

I would like to take this opportunity to thank Cici, who not just helped us recently on selling and buying our priperties. In fact, since 2014, my family members have engaged in property transactions with Cici Wang, both buying and selling properties. Most recently, I had the opportunity to sell my Remuera property and then purchase another Remuera property through Cici. Regardless of the market conditions, Cici has consistently demonstrated her decades of expertise, adeptly handling challenges and consistently achieving our goals, often surpassing our expectations. Her unwavering determination is truly commendable, and she upholds the highest professional standards. Without a doubt, we wholeheartedly recommend Cici to anyone seeking a trustworthy and capable real estate professional.

- Jack W

From the preparation of the property for sale, through to today's settled unconditional offer, Cici has continuously provided professional and effective advice.

I understand that the house market has been cooling down quickly as of late, and sale prices are much lower than they were last year, however, Cici still managed to pursue an offer that fully met our expectations.

We wish to express our sincere thanks to Cici for her wonderful service. I will be sure to recommend Cici to my contacts and contract her for any of our future property sales.

– Vivian F

Cici has proved herself to be incredibly professional, and her passion and dedication to her work are to be admired. Working within the housing industry ourselves, Cici has far exceeded all our expectations, and perhaps even her own, giving amazing results within a quick time frame. Further, Cici's responsiveness and communication were excellent, she is never difficult to reach and readily provides advice and information. Cici's astute marketing abilities, commitment and knowledge gave a sale price that blew us away, We can confidently give Cici our highest recommendation! 

– Rui & Jack

Dennis Dunford, Residential Sales

Dennis struck up an immediate rapport with us upon first viewing. He responded to every question about the property immediately, seeking further information as necessary. Because he thoroughly understood his Vendor’s preferences and plans, Dennis was able to help us craft a purchase offer with dates and conditions which suited the Vendor perfectly, creating a “win:win” situation. Dennis operated with integrity and transparency, which gave us the confidence to progress quickly with a sales and purchase agreement. It was very gratifying to see how personally invested Dennis was in bringing the deal together. Dennis also nurtured a good relationship between the Vendor and us as Purchasers, which has stood us in good stead.

– M. Blaxall

Tracey Cameron & Amos Ling, Residential Sales

The way Barfoot operates by sharing all their listings, is very advantageous to the vendor. Amos Ling and Tracy Cameron are excellent agents and very professional & relational. They kept us well informed all through the process and worked hard for us and potential buyers.

We would highly recommend Barfoot and Thompson to all our friends. They incentivise their agents to share all listings which is extremely beneficial to the vendor. We sold extremely well through them then proceeded to use one of their agents to help us find and buy our next home. Exceptional! Their agents Tracy Cameron and Amos Ling are the consummate professionals but also extremely relational, making the whole process stress free, from their pitch, marketing, open homes, and auction day. Thank you to all involved!

– George P

Paul Studman, Residential Sales

After knowing Paul for a number of years and knowing he was a great guy, when the time came to sell my house in Mt Eden he was the obvious person to use. Right from the start, Paul was professional and did everything he said he would do in the timeframes he'd set out. Paul's communication was awesome keeping me right up-to-date with everything that was going on as it happened.

There were some logistical challenges with the sale as there were tenants in the house at the time and some unforeseen elements came into play. Paul negotiated this with professionalism and respect. Nothing was ever too hard and he remained very calm the whole way through. Through all the challenges that came up it was obvious Paul's experience was a massive advantage in how they were navigated.

Overall, Paul made the sales process a pleasurable experience and I couldn't recommend him highly enough.

– Mike

Gill Macdonald, Residential Sales

Even though we knew Gill personally it wasn’t until after her presentation for selling our much loved property held by our family for 70 years, that we knew our decision to choose Barfoot & Thompson and Gill as our agent was the right one and in fact we didn’t look elsewhere!

We trusted Gill and felt confident with her knowledge and experience of the Remuera area as she has worked there for many years.

We found Gill to be helpful and friendly but direct when she needed to be, whilst still being able to listen to us as the vendors at the same time.

We felt so grateful that Gill went the extra mile to bat hard for us getting buyers to the auction, 7 at that, which gave us a result we would only ever have dreamt about.

To feel relaxed and at peace during the whole process of selling was a credit to the hard work of Gill as our agent.

We would recommend Gill as agent to anyone.

– Chris & Lynne Rosser

Kathy Bower, Residential Sales

I found Kathy Bower excellent to deal with, and also Julie Fitzpatrick, although I mainly dealt with Kathy. Everything was explained carefully and I felt I was listened to and consulted. Selling during Lockdown Level 3 was very complicated and Barfoot were very professional and gave me confidence in a very stressful situation. I also felt the auctioneer got a wonderful result.

I found Barfoot & Thompson excellent to deal with when I recently sold my home of 21 years. Selling my house in Lockdown Level 3 added a level of stress that they reduced considerably with their professionalism and clear and detailed consultations. I felt they really listened to me and included me in the process. I was extremely happy with the result and would happily use them again if I need to sell another property.

– Elizabeth F

Leila & David MacDonald, Residential Sales

“After many days already in the market, it proved worthwhile to switch agents to David and Leila.  I appreciated their down-to-earth attitude and proactive approach to resolve niggly issues with the property that had been roadblocks for earlier interested parties.  A willingness to find easy pragmatic solutions, combined with their large network of property and council experts, no doubt gives Leila and David an edge over other agents. Both Leila and David made me feel comfortable from the outset.  I would recommend David and Leila as the clear choice of agent in any suburb in a difficult market.”

– Mitchel B

“The most important and valuable asset which many people own is their home. Hence it is so essential to be very careful when reflecting on the choice of real estate agents when selling. From our perspective we decided to choose ‘The Biggest and also The Best’ which without doubt for us were Barfoot & Thompson combined with Leila and David MacDonald. What an amazing team they have proved to be. Without any doubts, our choices have been inspirational. With many years of experience and background knowledge Leila and David have both been excellent. The price they obtained exceeded our wildest expectations. They have been so supportive and also demonstrated very clear thinking when required at such a stressful time. We have no hesitation in recommending them to all prospective vendors. Warmest regards,”

– Ivan & Alison P

Alex Baker, Residential Sales

I've finally got time to write a big thank you for the recent sale through the auction of my home in Remuera. So glad that Skype worked in Vietnam. Throughout the whole process you were positive, sincere, totally available and supportive. As I was living and traveling overseas at the time of getting the house ready to put on the market, marketing and at the time of auction, you communicated well and kept me updated through phone calls and follow up emails,. Nothing was ever too much trouble for you. From organising workman to communicating with the tenant. You always replied promptly to all my questions and concerns. During the auction, which was a little stressful for me as I was in Vietnam you were calm, supportive and kept me informed. I never felt under pressure. The final result was great as the house sold under auction on the day. Thank you for all your hard work, efficiency, positive attitude and professionalism and thanks to the Barfoot & Thompson team.

– Aileen

Prince Kapoor, Residential Sales

AMAZING AGENT! We could not be happier with how the sale of our house went! Everything ran so smoothly. Prince has a very kind nature and is very passionate about his job. Communication and knowledge was excellent with every single step explained to us. He was always ready and willing to answer any questions we had at any time. I would highly recommend to anyone!

– Jamie

Total Honesty.

– Narendra. S

Julia Nah, Residential Sales

Julia is a consummate professional

Julia kept us in the loop throughout the sale. She is highly knowledgeable and understands the market well abs always gave the best advice. Would have no hesitation in recommending her services to anyone.

– James L

Rawdon Christie, Residential Sales

Our agent was brilliant! Rawdon was brilliant from get go. Friendly, efficient and professional. Nothing was too troublesome for him throughout the stressful journey that is selling a family home and he made the experience less stressful. I feel like I’ve not only gained a great agent for future but a friend for life.

– Melissa

Karen Rodie, Head of Property Management

I have used Barfoot & Thompson to purchase and sell properties and also their property management side. I have found the selling salesperson Julie Fitzpatrick, easy to deal with and effective with a few properties over many years. I will always use her. Karen is a great Property aMnager. She is on top of everything and has things sorted out in an efficient manner.

– Jayne

Having dealt with Carolyn and the sales team, it was an easy choice to re-engage when the time came to hire a Property Manager. Karen and the team quickly found a suitable, qualified tenant.

– Leigh W

Staff always helpful and any problems are reported promptly and solutions found

– Helen G